Quality Service - SATATQ00001437

Machelen Diegem, Vlaams Brabant, Belgium

Posted:42 days ago
Sector:Tech
Location:Machelen Diegem, Vlaams Brabant, Belgium
Job Ref:BH-33081
Job Type:Contract
Salary:Competitive
Expiry date:12/6/2022
Contact:Jason Batzofin
Contact Email: jason.batzofin@xplorelifescience.com

Exciting New

Product Technical Complaint

 Role in Diegem, Belgium


This role supports the wider QA and manufacturing team to deal with technical complaints on commercial products. Part of this role will see you train new staff members on the complaints system. 



Key Responsibilities:

  • Complete the training to procedure related to PTC management
  • Creation and management of the case in the PTC system
  • Receipt of product technical complaint case to medicinal products and medical devices
  • Contact with customer for additional information
  • Arrange the direct sending of sample to manufacturing site for investigation
  • Perform the quarterly trend analysis and KPIs

 If this sounds like the role for you get in touch! 


Apply now