Freelance IT Operations Specialist needed - Hybrid 50% Cologne 50% remote

Cologne, Nordrhein-Westfalen, Germany

Posted:12 days ago
Location:Cologne, Nordrhein-Westfalen, Germany
Job Ref:BH-34904
Salary:€35 - €40 per hour
Expiry date:2/2/2023
Contact: Jake Williams
Contact Email:

Freelance IT Operations Specialist needed - Hybrid 50% Cologne 50% remote

My client, a global automotive manufacturer is currently seeking a Service Desk Analyst to start with them as a freelancer to join the team in February for a period of 6 months, with definite extension possibilities.

Role: Freelance IT Support ‘technician’

Rate: €35-40 per hour depending on experience

Location: Remote 50%, 50% on-site in Cologne

Job Description below; My client, a Global Automotive firm are currently seeking a Service Desk Analyst with experience in troubleshooting windows environments for a 6 month rolling project, focusing on the support of a global infrastructure.

You would be working in a highly capable product team with a large degree of autonomy.

You would ideally be able to commute or work in Cologne 50%, with remote working option 50%.

Profile / Requirements:

• Bachelor’s degree in a Job-relevant Field.

• ITIL and ITSM tool knowledge.

• Experience and knowledge of Active Directory, Microsoft Office suite (Exchange Online, SharePoint, Azure AD, Teams, OneDrive for Business & other O365 products).

• Experience in the more complex troubleshooting of IT problems with a focus on the client and Infrastructure area.

• Experience in Microsoft Windows 10 operating systems, hardware and software installation and directory services.

• Technical understanding of IT interrelationships in the business environment.

• Friendly and service-oriented team player.

• High service orientation and customer focus.

• Intercultural cooperation and communication.

• Proficient in English, spoken and written.

Please have in mind that we rather need an IT Support ‘technician’ , capable of doing technical troubleshooting than a traditional Service Desk analyst.

Please send your CV to

Apply now