IT/ Helpdesk Support

For our customer in the financial services sector we require a German speaker and  IT Helpdesk and 1st Line Supporter for a 12 month contract. 

This position will join part of a team undertaking 1st Line and Helpdesk support for banking IT 

Key Skills
You like to communicate with people in German and like to work in a team
•Distinct customer orientation and open to change •You are inquisitive and always want to be up-to-date
•You have very good IT skills and you enjoy expanding and sharing your IT knowledge
*You are disciplined and reliable
*You take on responsibility and work independently
•Readiness for up to 4 weeks on-call service every six months
*You love to research a problem until you find the solution (possibly together with find the 2nd and 3rd level support)
•You keep a clear head even in hectic situations
Nice to have: Experience with Knowledge Centered Service/Support requirements (technology e.g. Java, Linux etc.):
• common incident management tools (e.g. BMC, Service Now) *Windows Environment / SCCM / AD / Network / Permissions
*In-depth knowledge of Office Suite / Sharepoint / Confluence •Knowledge of Microsoft 365, SharePoint or cloud services is an advantage

For more information please apply today!