ITSM Project

Zürich, Switzerland

Posted:21d ago
Location:Zürich, Switzerland
Job Ref:BH-42693
Expiry date:3/4/2024
We are looking for a Senior IT Project Manager with a strong IT Service Management background (preferably with BMC software).

The candidate must combine his/her ITSM expertise with senior project management capabilities, being highly structured in work approach and methodology, possessing sound project management skills, demonstrating high commitment to reach agreed goals, and having excellent stakeholder management competencies and strong communication skills.


PROJECT DESCRIPTION

Due to an end-of-life situation of the current IT Service Management tool on Premises, our client aims to migrate 1:1 to the Cloud-based follow up product of BMC software (Helix ITSM). The internal expert team is supported by the vendor and an external implementation partner to manage the technical migration. The required Project Manager will coordinate this technical migration team together with all stakeholders (IT: interfaces to various other applications, Business: Requirements from services relying on the ITSM, Regulators) and is responsible for the overall project management.

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