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Process Manager (German Speaking)

Zürich, Switzerland

Apply by 14 Aug 2025

Job Ref.: BH-53382

Job Description

Job Title: Process Manager
Seniority Level: Senior (5+ years experience)
Start Date: ASAP
End Date: 31.12.2025
Workload: 100%

We are seeking an experienced Process Manager to join our team. In this role, you will be instrumental in developing a comprehensive process framework, with a particular focus on customer lifecycle processes. You will also be responsible for process modeling and establishing a robust control framework to support business operations.

Key Responsibilities
  • Develop and maintain a process framework aligned with business needs

  • Model processes using BPMN 2.0, emphasizing customer lifecycle management

  • Design and implement control frameworks to ensure compliance and efficiency

  • Collaborate with cross-functional teams to integrate process and data management strategies

Required Qualifications
  • Extensive experience in process management, including process modeling, framework development, and control implementation

  • Strong knowledge of BPMN 2.0 standards

  • Banking industry experience is essential

  • Proven expertise in creating control frameworks

  • Solid understanding of data management principles

  • Proficient in using Confluence for documentation and collaboration

Language Requirements
  • German: Fluent (spoken and written) - not accepting non-german speaking candidates

  • English


If you're interested in applying, please submit your CV in English
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