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Service Desk Project Manager

Egg b. Zürich, Switzerland

Apply by 21 Aug 2025

CHF800 - CHF1000 per day

Job Ref.: BH-53635

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Job Description

For our customer (Zurich Based) in the Technology Services Sector we are seeking a senior consultant with business change and infrastructure experience to re-organise a Customer Service & 1st Line / Helpdesk comeptence centre

Based: Zurich, mainly onsite with some travel across europe 
Utlisation: 60-100% - can be part time during ramp up 
Onsite- primarily, needs to be stakeholder facing 
Initial duration 3-6 months to plan then implement 

Key Skills 
Helpdesk/ Service Desk Organisation
Infrastructure Team Management
Project Planning
IaaS/ PaaS 
Implementation- IaaS based Customer Service Tech 
Requirements Gathering 
Business Process Change 
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