Digital Product Lead – Conversational AI Solutions
Permanent | Full-time
Join our mission to shape the future of digital customer interaction as a Digital Product Lead - Conversational AI Solutions (m/f/d). You will drive the development and positioning of cutting-edge AI communication tools with a clear strategic focus that deliver tangible value for customers.
Your tasks
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Develop and continuously refine the product vision and strategy for AI-driven conversational products.
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Build and optimise digital processes supporting product marketing and sales.
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Analyse market trends, competitors, and customer insights to identify strategic opportunities.
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Plan and prioritise the product roadmap in collaboration with cross-functional teams.
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Manage and prioritise the product backlog, coordinating with development and design teams.
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Oversee the full product lifecycle – from initial concept through to successful market launch.
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Work closely with commercial teams to ensure strong product positioning.
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Define and monitor KPIs, using data to drive performance improvements.
Your profile
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Several years of experience as a Product Manager, Product Owner, or in a similar role, ideally in AI, SaaS, or conversational technology.
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Strong understanding of agile product development (Scrum, Kanban).
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Experience in the development and commercialisation of digital products.
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Familiarity with NLP models and large language model (LLM) technologies.
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Excellent analytical and conceptual thinking skills with a strong sense for market opportunities.
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Confident communication and stakeholder management abilities.
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Passion for innovation in conversational and voice-based AI technologies.
