I am supporting a globally recognised, privately owned cloud software organisation delivering enterprise-grade SaaS platforms to organisations worldwide.

The business is known for its strong engineering culture, long-term product investment, and commitment to building scalable, high-availability technology that supports mission-critical environments.

As a Cloud & Linux Operations Engineer you will join the Network & Cloud Operations function responsible for ensuring the stability, performance, and availability of large-scale cloud and data centre infrastructure.

This is a hands-on operational role where you will monitor, troubleshoot, and support network, server, and Linux-based environments, while gaining exposure to enterprise cloud platforms and high-availability systems.

You will work closely with senior engineers and operational leadership, supporting day-to-day activities alongside infrastructure improvement initiatives.

This role operates within a 24/7 support rota.

Key Responsibilities

Monitor cloud, server, network, and Linux infrastructure to ensure availability and performance
Perform first-line troubleshooting across system, network, and Linux OS incidents
Support daily operations across routers, switches, firewalls, servers, and load balancers
Provide operational support for Linux server environments (monitoring, access, performance checks)
Assist with incident response and Root Cause Analysis (RCA)
Carry out configuration checks and basic infrastructure changes
Review system logs and alerts to identify and resolve issues
Support patching, maintenance, and upgrade activities
Contribute to data centre and infrastructure improvement projects
Collaborate with senior engineers on planned works and operational scheduling

Required Skills & Experience

0–3 years of experience within:
- Cloud Operations
- NOC / Network Operations
- Infrastructure / Data Centre Support
  (Internships and graduate experience considered)
Hands-on exposure to Linux operating systems in an operational or support capacity
Basic command-line experience (file systems, permissions, processes)
Familiarity with Linux distributions such as RHEL, CentOS, Ubuntu
Understanding of TCP/IP networking fundamentals
Knowledge of L2/L3 networking (VLANs, routing, switching, NAT, ARP)
Exposure to routing protocols (BGP, OSPF) — theoretical or practical
Understanding of cloud / virtualisation concepts
Interest in network infrastructure (routers, firewalls, switches)
Awareness of server hardware components
Willingness to work in a 24/7 operational support environment
Strong troubleshooting mindset and eagerness to learn

Nice to Have

Certifications (CCNA, RHCSA, Linux )
Hands-on lab / home project experience
Exposure to monitoring and alerting tools
Understanding of incident management processes

Cloud & Linux Operations Engineer

Job Description

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