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Call Centre contracts x3 - Sales, Quality & Partner Manager - IN KOSOVO

Remote work, Switzerland

Apply by 8 Apr 2026

Competitive

Job Ref.: BH-56883-1

Job Description

3 x roles 
12 month contract ,
Hybrid in Kosovo, with day rates discussed on our call.
German speaking 100% neeed.


Role Summaries
1. Sales Development Manager
  • Delivers and updates sales training across all channels
  • Boosts sales skills and product knowledge
  • Collaborates with Quality, Product, and Partner teams
2. Quality Manager – Telesales & Chat
  • Ensures quality across Inbound, Outbound, and Chat
  • Runs audits, monitors KPIs, and reports insights
  • Works cross?functionally with Training, Product, and Partner teams
3. Partner Manager – Outbound
  • Main contact for outbound partner (DACH market)
  • Leads KPI performance and drives improvements
  • Supports outbound campaigns and process optimisation
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