
Call Centre contracts x3 - Sales, Quality & Partner Manager - IN KOSOVO
Remote work, Switzerland
Apply by 8 Apr 2026
Competitive
Job Ref.: BH-56883-1
Job Description
12 month contract ,
Hybrid in Kosovo, with day rates discussed on our call.
German speaking 100% neeed.
Role Summaries
1. Sales Development Manager
- Delivers and updates sales training across all channels
- Boosts sales skills and product knowledge
- Collaborates with Quality, Product, and Partner teams
- Ensures quality across Inbound, Outbound, and Chat
- Runs audits, monitors KPIs, and reports insights
- Works cross?functionally with Training, Product, and Partner teams
- Main contact for outbound partner (DACH market)
- Leads KPI performance and drives improvements
- Supports outbound campaigns and process optimisation