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IT Support Technician

Germany

Apply by 7 Dec 2025

BE50000.0

Job Ref.: 55561

Job Description

IT Support Technician

Hamburg, Hybrid 

We’re seeking a IT Support Technician to deliver tailored automation and control solutions for commercial vessels, with a focus on retrofit projects. You’ll be involved at every stage — from presales through to handover — working closely with internal teams and external stakeholders to ensure reliable, secure, and efficient systems.
 

What You’ll Do

  • System Development: Design, configure, and program automation systems to vessel-specific requirements

  • Customization: Adapt software and databases with ship-specific values, parameters, and signals

  • Documentation: Produce and maintain functional descriptions, test protocols, I/O lists, and drawings for approvals

  • Testing: Debug systems during engineering phases and support Factory Acceptance Testing (FAT)

  • Collaboration: Coordinate with project managers, service teams, sales, and logistics to ensure smooth delivery

  • Technical Support: Advise on design changes, troubleshoot issues, and promote quality improvements

  • Project Planning: Contribute to scope definition, balancing quality, cybersecurity, cost, and timelines

  • Compliance: Ensure adherence to internal and customer quality/security standards


What We’re Looking For

  • Qualification in marine engineering, automation, electronics, or related field

  • Several years’ experience in automation or control systems

  • Familiarity with SCADA systems, IEC 61131-3, and communication protocols (Modbus, CANbus, IEC61162)

  • Knowledge of marine equipment (pumps, valves, switchgear) and design tools (AutoCAD, Eplan, SolidWorks)

  • Confident with Microsoft 365 and cross-team collaboration

  • Strong communication, organizational, and problem-solving skills

  • Proactive, team-oriented, and eager to keep learning new technologies

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