Drew Stevenson
Senior Consultant
Senior OpenText Exstream / StreamServe Consultant
Hamburg Rahlstedt, Hamburg, Germany
Apply by 17 May 2026
Competitive
Job Ref.: BH-57255
Stellenbeschreibung
Location: Flexible Eastern Europe
Type: Contract
Overview We are partnering with a leading global automotive finance organisation undergoing a large-scale transformation of its customer communications platform. With a significant footprint across multiple markets, the business is modernising its legacy StreamServe environment and expanding its OpenText Exstream capability.
We are seeking an experienced Exstream / StreamServe Consultant to support the design, development, and optimisation of high-volume, customer-facing communications across multiple channels.
Key Responsibilities
- Design and develop customer communications using OpenText Exstream (Designer, Communications Builder, or equivalent)
- Maintain and enhance legacy StreamServe solutions, supporting ongoing migration to Exstream
- Translate complex business requirements into scalable, dynamic document templates
- Implement data-driven logic and rules for highly personalised communications
- Support omnichannel output (print, email, digital)
- Collaborate with business stakeholders, product owners, and IT teams across regions
- Ensure compliance with regulatory and brand standards across all communications
- Troubleshoot and optimise high-volume batch processing and performance
- Contribute to template rationalisation and standardisation initiatives
- Support testing, deployment, and production releases
Required Skills & Experience
- Proven experience with OpenText Exstream and/or StreamServe
- Strong background in Customer Communications Management (CCM)
- Experience designing complex, data-driven templates
- Solid understanding of XML, XSLT, and structured data formats
- Familiarity with high-volume batch processing environments
- Experience integrating CCM platforms with core systems (e.g. CRM, billing, finance platforms)
- Strong problem-solving and analytical skills
- Ability to work in large, distributed enterprise environments
Desirable Experience
- Experience in financial services, automotive finance, or regulated industries
- Exposure to cloud-based CCM deployments
- Knowledge of document composition performance tuning
- Experience with template migration (StreamServe ? Exstream)
- Familiarity with Agile delivery environments
- Understanding of customer journey orchestration and omnichannel strategy