Senior Site Reliability Engineer

Responsibilities

• Own the reliability and performance of production services.
• Define and operate SLIs, SLOs, and error budgets with engineering teams.
• Lead incident response and drive blameless postmortems and continuous improvement.
• Automate operational processes and reduce manual toil through engineering.
• Build and operate cloud-native platforms using Azure, Kubernetes, and Infrastructure as Code.
• Develop observability through effective monitoring, alerting, and telemetry.
• Mentor engineers and promote reliability best practices across the organisation.

Experience

• Proven experience as a Senior or experienced Site Reliability Engineer with a software engineering background.
• Ability to diagnose and make safe changes to PHP and Java or .NET applications.
• Experience operating large-scale production SaaS systems.
• Strong knowledge of SRE principles, incident management, observability, and operational excellence.
• Hands-on experience with Azure, Kubernetes, Infrastructure as Code, and monitoring platforms such as Prometheus, Grafana, or Datadog.
• Experience influencing engineering teams and driving reliability improvements through collaboration and technical leadership.

Key Attributes

• Passion for building reliable production systems.
• Software engineering mindset with a focus on automation.
• Strong technical judgement and ownership.
• Excellent communication during incidents and day-to-day collaboration.
• Commitment to blameless culture and continuous improvement.